terms of service

These Terms of Use (hereinafter referred to as "these Terms") govern the conditions for purchasing products and using other services on this website. By using this website, you are deemed to have agreed to these Terms.

Article 1 Application

These terms and conditions apply to all users of this website.

If there are individual conditions, precautions, or other notices for each product, those contents shall also constitute a part of these Terms and Conditions.

Article 2 Orders for goods and sales contracts

Customers can order products using the methods specified on this website.

The sales contract for the product in question will be concluded when the order process is completed and this website accepts the order.

However, in the event of inventory management problems, obvious price display errors, suspicion of fraudulent use, or other unavoidable circumstances, we may cancel an order even after it has been placed. In such cases, we will contact the customer promptly.

Article 3 Sales Price

The selling price of each product is displayed inclusive of tax on each product page.

Shipping and other fees required in addition to the product price will be displayed on the product page, the checkout screen, or in the "Notation Based on the Act on Specified Commercial Transactions."

Article 4 Payment Method

Customers can use credit cards, debit cards, Apple Pay, Google Pay, and other payment methods provided by this site, as displayed on the checkout screen.

Payment is generally processed at the time of order.

When using payment services, the terms and conditions set by each payment service provider may apply.

Article 5 Shipping of goods

In principle, items in stock will be shipped within 5 business days after payment confirmation.

For made-to-order items, pre-order items, and other items with different shipping dates, the estimated shipping date will be listed individually on each product page.

Shipping or delivery may be delayed due to weather, natural disasters, traffic conditions, circumstances of the delivery company, or other unavoidable circumstances.

Article 6 Returns, Exchanges, and Refunds

If the product is defective, damaged during delivery, or different from what you ordered, please contact us within 7 days of receiving the product.

Upon review, we will process a return, exchange, or refund. We will cover the return shipping costs in this case.

Except as stated above, we generally do not accept returns, exchanges, or cancellations due to customer reasons.

For details regarding returns, exchanges, and refunds, please refer to our "Refunds and Returns Policy" on this website.

Article 7 Regarding one-of-a-kind items, ceramics, art works, etc.

One-of-a-kind items, ceramic works, art pieces, and handmade products may have individual differences in shape, color, glaze, texture, dimensions, and other characteristics due to their nature.

Also, the actual product may look slightly different in color and texture from the image due to the shooting environment and the monitor you are using.

Differences that normally occur as a result of these product characteristics are not eligible for return or exchange unless the product is defective or clearly different from the product description.

Article 8 Inventory and Sales Quantity

Product availability and sales quantities are displayed on each product page.

For one-of-a-kind or limited-quantity items, there may be discrepancies between the displayed stock status and the actual stock status due to high demand or other reasons.

In that case, we may cancel the order, and if payment has already been made, we will refund the price of the item.

Article 9 Prohibited matters

When using this site, customers must not engage in the following actions:

• Acts that violate laws or public order and morals
• The act of placing an order using false information.
• The act of using a service by impersonating someone else.
• The act of using fraudulent payment methods
• The act of purchasing large quantities of products for resale or other profit-making purposes, which significantly disrupts the operation of this website.
• Unauthorized access to this website, servers, or other systems
• Actions that infringe on the rights of other customers or third parties
• Any other actions that this site deems inappropriate

Article 10 Intellectual Property Rights

Copyright and other intellectual property rights relating to the text, photographs, images, videos, designs, logos, artwork images, and other content published on this site belong to the site operator or the rightful owner.

Except as permitted by law, you may not reproduce, reprint, distribute, sell, modify, or otherwise use this material without permission.

By purchasing a product, you do not transfer the design, images, or other intellectual property rights of that product to you.

Article 11 Changes and Suspension of Services

This website may change or suspend all or part of its services without prior notice in the event of maintenance, system failure, disaster, or other necessary circumstances.

Article 12 Disclaimer

While this website strives to ensure the accuracy of the information it publishes to a reasonable extent, it does not guarantee the completeness, accuracy, or timeliness of all information.

Except in cases of intentional misconduct or gross negligence on the part of the website operator, we shall not be liable for any damages arising from the use of this website, to the extent permitted by law.

Article 13 Personal information

We will handle your personal information appropriately in accordance with our website's "Privacy Policy".

Article 14 Amendments to these Terms and Conditions

This website may change these Terms of Service if necessary due to changes in laws and regulations, changes in service content, or other reasons.

The revised terms and conditions will take effect from the time they are posted on this website. However, if separate measures are required by law, those provisions will take precedence.

Article 15 Governing Law and Jurisdiction

These Terms of Service and the use of this website shall be governed by Japanese law.

In the event of any dispute arising in connection with the use of this website, the dispute shall be resolved in accordance with the law, in the court having jurisdiction over the location of the website operator or any other appropriate court.

Article 16 Inquiries

For inquiries regarding these terms and conditions, please use the contact form on this website or the contact information listed in the "Notation Based on the Act on Specified Commercial Transactions."